Dear Sir or Madam
We would like to inform you concerning the launch of a monthly Teamwire Patch-Day.
On this day, new software updates will be installed for our products.
Alongside troubleshooting, we thereby ensure continuous performance of important security updates.
The maintenance window is always scheduled as follows:
In case the regarding Tuesday is a public holiday in Bavaria (Germany), the Patch-Day will take place on the next Tuesday.
So far, we always maintained our systems while announcing the respective maintenance windows via our HelpDesk. Thanks to the Patch-Day being scheduled on the 1st Tuesday of each month, additional announcements will no longer be necessary. This allows you to take the monthly scheduled maintenance into account, while previously maintenance windows had to be scheduled partly at short notice.
In case of questions feel free to contact us by phone, via the Teamwire Support Portal, or by email at support@teamwire.eu.
Kind regards,
Your Customer Success team
